Local In-house expertise & no subcontractors

Frequently Asked Questions

Common Questions

Yes, we do install appliances. Our skilled technicians are trained to install a wide range of appliances, including refrigerators, ovens, washers, dryers, and more. We follow industry best practices to ensure that your appliance is installed correctly and functions optimally.

Yes, we work on gas appliances. Our technicians have the expertise to repair and maintain a variety of gas appliances, including stoves, ovens, and dryers. We ensure that all repairs are performed according to industry best practices to guarantee optimal performance and safety.

We’ll discuss your availability, check our schedule, and book the earliest appointment that fits. Once confirmed, we’ll provide all the details you need.

Our regular service hours are 9 AM to 5 PM, Monday through Friday. While weekend and after-hours visits aren’t standard, we may accommodate special circumstances on a case-by-case basis. Feel free to reach out, and we’ll do our best to work with your schedule.

The service call fee is collected during the initial visit. If a part needs to be ordered, we require a deposit of half the total repair cost at the time of approval, with the remaining balance due upon completion of the repair.

We accept cash, checks, and major credit or debit cards. We currently do not accept payment through apps like Venmo or Zelle, and we do not currently offer financing or online payment options.

After diagnosing the appliance, our technician will communicate their findings and explain the repair needed to fix the issue. If the customer approves, they will proceed with performing the repair. While many common parts are carried on the technician’s vehicle, it’s sometimes necessary to order a part. If this is the case, a return trip will need to be scheduled once the part has arrived.

Yes, our technicians are qualified to work on a wide range of brands and models of appliances. They undergo continuous training to stay updated on the latest technologies and repair techniques, ensuring they can effectively service both older and newer appliances from various manufacturers. You can find all the major brands we service at https://gliedtappliance.com/brands/

To prepare for your scheduled appointment, ensure that the appliance is accessible for the technician. If possible, provide the unit’s model number at the time the appointment is scheduled. There is a section at the bottom of this FAQ page that can help you find model numbers.

One of our trained and experienced technicians will be fixing your appliance. We do not subcontract work; all repairs are handled by our in-house staff to ensure consistent quality and service. You can learn more about our team at https://gliedtappliance.com/about-us/.

We aim to fix the appliance on the first visit. However, there are times when parts need to be ordered or a step-by-step diagnostic approach is required, which may necessitate more than one trip.

Yes, there is a service call fee, which covers the cost of sending a technician to your home to diagnose the issue and provide a repair quote. If you decide to proceed with the repair, the service call fee will be applied towards the total cost of the repair. In situations where a customer isn’t ready to move forward with a repair, the service call fee is paid and the quote is good for 30 days. If the customer chooses to have the repair performed and contacts us within the 30 day timeframe, the service call fee will still be applied to the repair.

Looking For Your Model Number?

model number top load washers

Look for a sticker just above the drum.

model number front load washers dryers

Normally found on a sticker behind the door.

model number ovens

Normally on a sticker behind the lower storage drawer. Sometimes located on the rear panel.

model number refrigerators

Look inside the main compartment on the interior wall or ceiling.

warranty gliedt appliance repair